Device Compatibility

Is Your Phone eSIM‑Ready?

Check if your device supports eSIM before purchasing your Caribbean, Cruise, or Global eSIM from Lakay Connect.

Quick Compatibility Check

Dial \#06#* on your phone. If you see an EID number, your device supports eSIM.

• EID visible → Compatible
• No EID → Not compatible
• Device must be unlocked

Apple Devices (Fully Supported)

All unlocked iPhones from XS and newer support eSIM.

• iPhone 17 / 17 Pro / 17 Pro Max
• iPhone 16 / 16 Plus / 16 Pro / 16 Pro Max
• iPhone 15 series
• iPhone 14 series
• iPhone 13 series
• iPhone 12 series
• iPhone 11 series
• iPhone XS, XS Max, XR
• iPhone SE (2020, 2022)

⚠️ Not Supported:

• iPhones from Mainland China
• iPhones from Hong Kong & Macao (except XS, SE 2020, 12 Mini, 13 Mini)

Samsung Devices (Selected Models)

Most modern Samsung flagships support eSIM, but compatibility varies by region.

• Galaxy S23 / S23+ / S23 Ultra
• Galaxy S22 / S22+ / S22 Ultra
• Galaxy S21 / S21+ / S21 Ultra
• Galaxy S20 / S20+ / S20 Ultra
• Galaxy Note 20 / Note 20 Ultra
• Galaxy Z Flip (all 5G models)
• Galaxy Z Fold (all 5G models)
• Galaxy A54 5G / A55 5G / A35 5G
• Galaxy XCover7 Pro

⚠️ Not Supported:

• Samsung S20 FE / S21 FE
• Many Samsung devices from USA, Canada, Hong Kong, South Korea unless updated to One UI 4+

Google Pixel Devices

• Pixel 10 / 10 Pro / 10 Pro XL / 10 Pro Fold
• Pixel 9 / 9a / 9 Pro / 9 Pro XL / 9 Pro Fold
• Pixel 8 / 8 Pro
• Pixel 7 / 7 Pro / 7a
• Pixel 6 / 6a / 6 Pro
• Pixel 5
• Pixel 4 / 4a / 4 XL
• Pixel 3 / 3 XL
• Pixel 3a / 3a XL

⚠️ Not Supported:

• Pixel 3 models from Australia

Other Compatible Devices

Motorola

• Razr (all eSIM models)
• Edge 40 / 40 Neo / 40 Pro
• Edge+ (2022)
• Edge 60 Pro / 60 Fusion

Microsoft Surface

• Surface Pro X
• Surface Go 3
• Surface Duo / Duo 2

Oppo

• Find X3 Pro
• Find X9 / X9 Pro
• Find N5
• Reno 14 / 14 Pro
• Reno 15 / 15 Pro / 15 Pro Max

How to Check Your Device

Follow these steps to confirm your device supports eSIM.

• Open your phone app.
• Dial \#06#*.
• Look for EID.
• If EID appears → your device supports eSIM.

Frequently Asked Questions

Q: What if my phone doesn’t show an EID?

A: Your device does not support eSIM.

Q: Do I need my phone unlocked?

A: Yes. Carrier‑locked devices cannot install eSIMs.

Q: Can I use eSIM and my physical SIM together?

A: Yes—most devices support dual‑SIM (physical + eSIM).